What does Enhanced 911 provide that basic 911 does not?

Enhanced 911 (E911) provides automated caller location, which is a critical feature that improves emergency response. When a call is made to E911, the system can automatically determine the geographic location of the caller through the use of GPS technology or network-based location services. This allows emergency services to quickly identify where the caller is located, significantly reducing the time it takes for responders to arrive at the scene.

In contrast, basic 911 does not have the capability to automatically identify the caller's location. This can delay response times, especially in situations where the caller may be unable to provide their address or location details due to stress or medical emergencies. The ability for dispatchers to see the caller's location on their screens is a major advancement in enhancing public safety and improving emergency response efficiency.