What type of incident would require a dispatcher to utilize the CISM program?

The CISM (Critical Incident Stress Management) program is specifically designed to support individuals, particularly first responders, who have experienced significant trauma in their line of work. This program focuses on mitigating the effects of stress associated with critical incidents and helps in the recovery process after traumatic events.

A traumatic incident involving first responders is a situation where individuals have faced intense psychological stress, which could stem from witnessing severe injury, loss of life, or other life-threatening situations. As this type of incident can deeply affect the mental and emotional wellbeing of those involved, utilizing the CISM program becomes crucial to provide the necessary resources and support. CISM includes debriefing sessions, peer support, and other interventions that help manage the psychological impact of these distressing experiences.

In contrast, routine thefts, minor traffic accidents, and reports of missing persons typically do not carry the same level of psychological stress for first responders that would necessitate the application of the CISM program. While all incidents are important, the CISM program is specifically aimed at addressing the unique challenges and mental health needs that arise from traumatic experiences.