Which operational method allows relaying calls from one dispatcher to another?

The operational method that allows relaying calls from one dispatcher to another is call relay. This process is essential in situations where information needs to be passed along efficiently between dispatchers, ensuring that responders receive all relevant details regarding the incident. Call relay maintains the continuity of communication and avoids potential confusion that might arise if each dispatcher were to handle the call independently.

In this context, call relay operates by taking the incoming call and transmitting it to another dispatcher who may have the appropriate resources or knowledge needed to manage the situation effectively. This coordination helps in optimizing response efforts and ensures that the right personnel are deployed to address the incident.

On the other hand, call transfer typically involves sending a call directly to another party without the intermediary role that call relay encompasses. Meanwhile, direct dispatch refers to the assignment of units or personnel to an incident without the call being relayed through another dispatcher, and call referral would suggest the act of directing a caller to a different service or department without the operational nuances of relaying information.